What are your application and administrative charges?
Application Fee: $75
Administration Fee: $150
What are the income and credit qualifications?
3 times the monthly rent, require proof of income, 3rd party credit screen.
What is acceptable proof of income to sign a lease?
2 most current pay stubs, 2 most current months of bank statements. Pay stubs and/or bank statements must be uploaded to third-party screening.
Offer letter or current W2 can be provided as supporting documents.
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?
If I get a job transfer, can I break the lease?
You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
Do you accept leases for short terms?
We do not offer leases under 8 months, subject to change.
Am I required to have renters' insurance?
Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
Do you offer furnished apartments?
Do you offer corporate apartments?
If something needs to be repaired in my apartment, how do I report it?
Please place your maintenance request in your resident portal.
When is my rent payment due?
1st of the month, this includes holidays.
What day of the month am I liable for a late charge?
Rent is due on the 1st of the month and late fees begin on the 4th.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal.
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 7 consecutive days.
Do you have reserved parking?
Yes, there is a monthly cost associated with a reserved parking space.
I have a motorcycle, where can I park it?
In any parking space designated for vehicles.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?
Does the property have a fitness center?
Yes, 24hr fitness center.
Does the property have a swimming pool?
Does the property offer on-site recycling?
Are gas grills permitted at your property?
No, the property has gas grills onsite for residents to use.
Is there any additional storage space available at your property?
Yes, we have additional storage space onsite.
Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to original color upon move out.
Will you accept my delivery packages for me?
No, all packages should be placed in the package locker system.
Do you have a list of Preferred Employers?
Yes, Frisco/McKinney ISD, Medical City, Baylor Scott & White, Toyota, JP Morgan and Raytheon employees.
Where do I register to Vote?
How is your property different from the competition?
Resort Inspired Pools with Plunge Pools.
Community Wide WiFi Coverage.
Smart Locks in all homes, Washers and Dryers in all homes, Techno Gym and Yoga Room.